Healthcare marketing consultant in Riyadh
Who the service helps in Riyadh
Medical centers, polyclinics and specialty clinics in Riyadh that are growing across branches and need marketing, call center and operations to move together.
What is different about the Riyadh market
Riyadh has many multi-branch medical groups, strong demand for dental, dermatology and aesthetic services, and patients who expect fast responses and easy online booking. Insurance coverage and seasonal peaks such as Ramadan and national holidays shape demand. Health advertising is regulated, and requirements from the Saudi Ministry of Health should be checked before campaigns go live.
Services available in Riyadh
Medical marketing and campaign planning, CRM and call center operations, patient experience improvement, clinic operations audits, KPI dashboards, digital transformation roadmaps, doctor personal branding, and training for reception and call center teams. Work can be delivered on site, remotely, or as a mix of both.
Relevant experience
Most of my senior roles have been in Saudi Arabia, including Marketing and CRM Director at Masters Clinics and Head of Marketing at Andalusia Group for Medical Services. That experience covers multi-branch performance, contact center operations and new branch launches.
How an engagement starts
A short call to understand the clinic, its services and its main challenge, followed by a review of enquiries, bookings, attendance and marketing spend. From there we agree priorities, owners and how progress will be measured.
Frequently asked questions
Do you work with clinics in Riyadh on site?
Yes, through planned visits combined with remote work.
Can you help with a new branch launch?
Yes. Launch planning, marketing preparation and call center readiness are part of the work.
Do you work in Arabic?
Yes, in Arabic and English.
Related services
Explore medical marketing for clinics, CRM and call center operations, patient experience consulting and clinic operations audit, or read the case studies.
Local notes for clinics in Riyadh
- Multi-branch groups need one CRM view so leads are not lost between branches and the call center.
- Demand peaks around Ramadan, Eid and national holidays, so campaigns and staffing should be planned weeks ahead.
- Insured and self-pay patients need different messages and different booking paths.
Questions about working in Riyadh
Can you work on site in Riyadh?
Yes. Engagements can combine on-site visits for team training and process review with remote follow-up.
Do health ads in Saudi Arabia need approval?
Health advertising in Saudi Arabia is regulated, so current Ministry of Health requirements should be checked before campaigns go live.
